Guides and resources
Four guides, one for each kind of loss we handle. Written for the hour it happens, not for a search engine: what to do first, what makes it worse, what a policy usually covers and usually does not, and what the process looks like from the first call to the finished job.
No statistics, no promised timelines, and nothing you cannot check for yourself. If the situation is live, call rather than read.
(877) 923-8883
Water is a clock. Material that gets dried quickly can often be saved; the same material left wet usually cannot. Here is what to do in the first hours, what makes it worse, and how the job runs from the first call.
Mold is a moisture problem in disguise. Cleaning what you can see without fixing the water behind it just gives it somewhere new to grow. This is how to deal with it without making it worse.
Charring is the easy part. Smoke travels through a building and keeps doing damage after the fire is out — corroding metal, staining surfaces, and settling into everything the air touched.
Asbestos is a hazard when fibers get into the air. Material in good condition is usually safer left alone than disturbed — so the question is not whether it is there, but whether anything is about to cut into it.
How to read them
So you can read the one that applies to you in five minutes flat, or skip straight to the part you need.
A guide can tell you what usually happens. It cannot tell you whether the wall in front of you is wet. If you would rather have someone look at it, that is what the assessment is for — and we will tell you honestly if you do not need us.
Chicago and the surrounding communities.
